Julien and Bianca at the front were accommodating and kind every time I spoke to them and the one waiter they had at the restaurant (he was the only waiter the nights we were there-didn’t catch his name) he was the sweetest and attentive even when he was busy! The hotel is very kid friendly! We loved the movie nights outside with games and s’mores! Room was clean and stocked with necessities! And very well air conditioned - bed had bright white clean sheets (that’s really all that mattered to us!) We also noticed a security car outside in the parking lot which was nice to know we can sleep in peace knowing are cars were being watched! We enjoyed are stay there very much! I don’t understand the negativity! We had a great time! One more thing they had this cool frozen yogurt robot machine! Very cool and it was actually really good ice cream! I wish I took pics of the room but I did take some of the outside game area!
Saranda
luglio 2022
Breakfast great but overpriced the people at bar were exceptional took a while to get clean towels and trash dumped. Rooms clean but old
Lynise
gennaio 2022
The location was great. We were able to get all around the Westover Hills and Alamo Ranch area super easy. The staff was also incredibly helpful!
Jessica
maggio 2022
The breakfast was okay. The eggs were soaking in water, therefore your powder eggs weren’t dried out.
Barton
dicembre 2021
the property is very beautiful. I didn’t get a chance to walk around the entire property because it was so big but what I did see was beautiful. The back of the hotel gives you a walk in the park vibe. There are plenty places to sit. I would definitely host a huge wedding or family reunion here.
Tiara
marzo 2022
the location being so close to sea world and the property is beautiful inside. We also liked the ambiance inside and sitting by the fire at the Hill Country Cafe having an awesome breakfast!
Lisa
marzo 2022
Loved the two restaurants that are available, the outdoor area was awesome with the various games, oversized chess, etc. The staff was the friendliest and most helpful, customer service was definitely top notch! Plenty of parking available, which is not always the case in many hotels. Our King suite with a balcony was very comfortable and the size was perfect.
Sonia
dicembre 2021
beautiful and clean, great for the kids, kiddy pool and area to roast marshmallows.
Joseantonio
ottobre 2021
The outdoor patio area is very nice and having multiple pools based on customers' needs or use is great. The outdoor bar by the pool is a nice easy walk and convenient. Your made to order breakfast omelet is great and the rest of the buffet is very well laid out for customers and plenty of seating.
Jose
maggio 2022
The room was pretty clean. Loved their outdoor setup, plenty to do with family and friends. Games, s’mores, pool, hot tub, basketball, etc. Front desk staff was friendly.
Daniela
marzo 2022